Wisdom of patients: predicting the quality of care using aggregated patient feedback
نویسندگان
چکیده
منابع مشابه
Wisdom of patients: predicting the quality of care using aggregated patient feedback
BACKGROUND The Care Quality Commission (CQC) is responsible for ensuring the quality of healthcare in England. To that end, CQC has developed statistical surveillance tools that periodically aggregate large numbers of quantitative performance measures to identify risks to the quality of care and prioritise its limited inspection resource. These tools have, however, failed to successfully identi...
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ژورنال
عنوان ژورنال: BMJ Quality & Safety
سال: 2017
ISSN: 2044-5415,2044-5423
DOI: 10.1136/bmjqs-2017-006847